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Professionalism, Punctuality, Quality, Responsiveness, Value

From using the enquiry form online to completion of the service of our two ducted air systems the professionalism was outstanding. I was informed all the way from the team at HQ to the technician who serviced the systems and yes I will be getting them back to do an annual service each year and create a maintenance plan to have our systems running as efficiently as possible.
Thanks
Lee

Lee

Professionalism, Punctuality, Quality, Responsiveness, Value

Everyone I dealt with at the company was professional and courteous. Manuel took the time to give me various options for repair and replacement and made sure I understood the differences to pick the best product and configuration for my needs. The installation team was great, efficient, pleasant, took care to clean up everything. It was a pleasure to deal with L2C and I highly recommend them.

Beata

Heating maintenance, Heating system repair

I had my Actron Air ducted system repaired on 2 August. Tradesman (Connor?) from L2C arrived in time and his performance was second to none- highly professional, quick, courteous. He explained to us every step he was taking to repair our system, and he fixed it! Highly recommended.

Nikita

AC maintenance, HVAC repair

Jack is the technician who visited. Fantastic service. I used service of this company based on recommendation from my friend. This organisation is fabulous and so professional. Back office staff Chelsea is also fantastic. Great bunch of people.

Vicky

Punctuality, Responsiveness

I had two guys from LtC coming by yesterday, as my unit’s AC in one of the rooms had been broken since we acquired it. They passed by the next day after making the call, they were here in time, and they fixed it in 20m.

True, it was a bug on the console, but someone else could have got stuck with a non-electrical issue, and these guys didn’t.

This was the 9am service in Erko, cheers!

Bruno

Professionalism, Punctuality, Quality, Responsiveness, Value

Absolute pleasure to deal with Licensed to Chill. Great service from quoting through to the install and a quality finish.

Gary

A/C Repair

Thank you to the LTC team. We had two of your team members out on a very cold early morning and they were nothing but pleasant and professional. They got the job done quickly and cleaned up after themselves. I wouldn’t hesitate to recommend them.

Fiona

Professionalism

I have used the services of License to Chill on numerous occasions and the whole experience from start to completion was very professional.
Booking the appointment was no problem with their flexibility to suit my schedule (Thank you Amy). The servicemen that came out were also very professional and took the time to explain the process of work involved.
I would have no hesitation in recommending License to Chill

Ali

Happy with our A/C repair

Needed our A/C serviced and error code looked at. From initial contact to getting the job done, the whole team were great to deal with. Honest, professional service at a reasonable price. We need more service people like you guys! Thank you.

Laura

happy with our install

Very happy with our new Actron split system installed by Licensed to Chill – the installation team did a great job, the new unit looks and works very well and they also left the house and exterior clean and tidy. Would highly recommend.

Lauren

Service in St Leonards

Hi Fabrice

I am writing to thank you and your team for the support for fixing the AC at home. It was fixed quickly and the price adjusted accordingly.

If we have any issues in the future, I will get in touch.

All the best.

Regards
Radoslav

Radoslav

New installation in Ettalong

We just wanted to let you know how happy we have been dealing with Licensed to Chill

Very professional to deal with and so willing to assist us Julian,Chris,Kat, and Connor all very approachable.  And the installation team who came to our home were great. They left our home looking as though they hadn’t even been there working. We will have no problem recommending the company to others.  Thank you again.

Cliff and Karen